Things are a bit hectic in our media suite for the next day or two. It's our semi-annual maintenance fiesta. At least that's what I've decided to call it today.
Twice each year, Dan and Jess Stark, of Stark Raving Solutions, our video and engineering integrator, come in for two days. It's always a lot of work, but a good time too. Over the course of a year, I accumulate a list of fixes, tweaks and just general "stuff" that I want a qualified engineer to take a look at.
This time around, we're addressing a router issue that has been freaking me out, taking a look at a nagging automation/remote control issue, and getting both of our worship graphics computers up on the router. In the past we had to choose between the two. Now with the installation of a new scan converter, we'll be able to use both machines simultaneously during production. We'll also take care of a problem with a character generator, and deal with a nagging little issue with fader bars on our switcher.
A couple of things that pop out at me whenever we do maintenance.
First, having a GREAT design engineer is just critical when doing any kind of video project. Dan is GREAT. Our system is easy to work on. The router was sized so that we could grow. Adding another cross point is no problem, because he made sure we made a good decision at the front end.
Second, having a GREAT install team pays dividends for a long time. Dan did a great job on the installation as well. Our racks are neat. Everything is labeled. EVERYTHING. Both ends of every single cable. It makes trouble shooting a problem so much easier.
And finally, some folks might swallow hard about the financial implications of having our engineer come in and shake things down a couple of times a year. You're absolutely right. It's expensive.
But compared to the cost of being down for a week or so, it's almost nothing. Moving into video, and adding technology has a capital cost, and an operating cost attached. Churches need to make sure they're committed to the operating costs, as well as the capital costs before they begin a project!